Pro Customer Service/Sales

The Home Depot

Tehachapi (CA)

On-site

USD 4,000 - 5,000

Full time

14 days+

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Job summary

A well-known home improvement retailer in Tehachapi, CA is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers. This role involves assisting at the Pro Desk, providing tailored product recommendations, and ensuring effective order fulfillment. Candidates should have strong sales and customer service skills and the ability to communicate effectively. The position is full-time and offers a competitive salary range, along with a collaborative team environment.

Qualifications

Exceptional communication skills with ability to recommend products.
Experience in customer service and sales.
Ability to manage customer relationships effectively.

Responsibilities

Assist Pro customers at the Pro Desk and with loading materials.
Drive sales through product recommendations and loyalty programs.
Monitor inventory and support store goals.

Skills

Customer service

Sales

Product knowledge

Collaboration

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level