Pro Customer Service/Sales

The Home Depot; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Fort Worth, TX to support professional customers like contractors and property owners. This role emphasizes building professional relationships, driving sales through product knowledge, and ensuring exceptional service. Responsibilities include meeting sales goals and collaborating with team members to maintain a safe environment. Competitive salary range from $50,000 to $70,000, depending on experience.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Experience in sales with a focus on customer satisfaction.
• Proactive approach to understanding customer needs and driving sales.

Responsibilities

• Deliver exceptional service to Pro customers and assist in their projects.
• Meet monthly sales goals and metrics.
• Collaborate with team members to ensure a clean and safe environment.

Skills

Bilingual communication skills

Sales techniques

Product knowledge

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other | Industries: Consumer Services

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Fort Worth, TX – $50,000.00–$70,000.00 (posted 9 months ago)