Pro Customer Service/Sales

The Home Depot; York (York County); On-site; USD 18,000 - 23,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in York, PA. In this role, you will deliver exceptional service to professional customers by building relationships and leveraging product knowledge to drive sales. Responsibilities include managing deliveries, assisting at the Pro Desk, and maintaining a clean environment. Bilingual communications skills are preferred. Join us to ensure every Pro customer’s project is a success.

Qualifications

• Bilingual communications skills may be preferred at certain locations.
• Ability to meet monthly sales goals.
• Ability to work with professional customers and adapt to their needs.

Responsibilities

• Deliver exceptional service to professional customers including contractors and property owners.
• Proactively drive sales by leveraging product knowledge and tailored recommendations.
• Build and maintain professional relationships with Pro customers.
• Maintain a clean, organized, and safe work environment and help resolve delivery issues.
• Monitor inventory and support store goals with sales initiatives.

Skills

Customer service

Sales

Bilingual

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Location

York, PA

Responsibilities

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Preferred Qualifications

Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.