Pro Customer Service/Sales

Home Depot; Ukiah (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer seeks dedicated individuals for the Pro Customer Service/Sales Team in Ukiah, CA. The role focuses on delivering exceptional service to professional customers such as contractors and property owners. Team members drive sales by utilizing their product knowledge and customer service skills, ensuring that every Pro customer project is successful. This position supports store goals by monitoring inventory and executing sales initiatives, fostering teamwork in a dynamic environment.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build professional relationships with Pro customers.
• Proactive sales skills leveraging product knowledge.

Responsibilities

• Assist Pro customers with their sales and service needs.
• Meet monthly sales goals and metrics.
• Collaborate with team members to ensure project success.

Skills

Customer service

Sales expertise

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Location

UKIAH, CA

Job Type

Pro Customer Service/Sales

Pay Range

$20.00 - $22.00