Pro Customer Service/Sales

The Home Depot; Trumbull (CT); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Trumbull, CT is looking for Pro Customer Service Sales Team members to deliver exceptional experiences for contractors and commercial clients. Responsibilities include driving sales, managing deliveries, and providing expert product recommendations. Ideal candidates should have strong customer service skills and teamwork abilities. The role is full-time, requiring collaboration to meet monthly sales goals and uphold service excellence in a fast-paced environment.

Qualifications

• Experience in customer service roles is preferred.
• Knowledge of product recommendations and sales techniques.
• Ability to collaborate effectively with team members.

Responsibilities

• Support professional customers throughout their journey.
• Drive sales by leveraging product knowledge and loyalty programs.
• Maintain a clean, organized, and safe work environment.

Skills

Bilingual communication skills

Customer service

Sales techniques

Job description

Pro Customer Service Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success.

Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Industries: Consumer Services

Get notified about new Customer Service Sales Specialist jobs in Trumbull, CT.