Pro Customer Service/Sales

Home Depot; Trumbull (CT); On-site; USD 25,000 - 33,000; Full time

Job summary

A leading home improvement retailer in Trumbull seeks a dedicated Pro Customer Service/Sales team member. This role involves delivering exceptional service to professional customers and driving sales through product knowledge and tailored recommendations. Successful candidates will collaborate with team members to ensure project success, maintain a clean environment, and meet sales goals. Bilingual skills may be advantageous depending on customer needs.

Qualifications

• Strong understanding of product offerings and loyalty programs.
• Ability to meet monthly sales goals and metrics.
• Proficiency in collaboration and maintaining safety standards.

Responsibilities

• Deliver exceptional service to Pro customers.
• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales skills

Customer service

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

TRUMBULL

State

CT

Job Type

Pro Customer Service/Sales