Pro Customer Service/Sales

The Home Depot; Bridgeport (CT); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Bridgeport, CT. The role involves supporting professional customers, managing deliveries, and proactively driving sales. Ideal candidates will have strong customer relationship skills and the ability to work collaboratively within a team. Bilingual skills may be helpful in addressing diverse customer needs. This full-time position emphasizes outstanding service and teamwork to enhance customer experiences.

Qualifications

• Excellent communication skills with the ability to engage with Pro customers.
• Strong knowledge of sales processes and approaches.
• Ability to work collaboratively in a team environment.

Responsabilités

• Deliver exceptional service to professional customers.
• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and support sales initiatives.

Connaissances

Customer relationship management

Sales techniques

Bilingual communication

Description du poste

Pro Customer Service Sales

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Bridgeport, CT.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services