Pro Customer Service/Sales

The Home Depot

Cabot (AR)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Job summary

A prominent home improvement retailer is hiring a Customer Service Sales Specialist in Cabot, Arkansas. This role focuses on providing exceptional service to professional customers, helping them with order fulfillment and tailored product recommendations. Responsibilities include driving sales, collaborating with team members, and maintaining a safe environment. The ideal candidate will have strong communication skills and may benefit from bilingual capabilities. Full-time employment is offered with a focus on meeting sales goals.

Qualifications

Exceptional communication skills, especially in servicing Pro customers.
Ability to drive sales and meet monthly sales goals.
Bilingual communication skills preferred.

Responsibilities

Deliver outstanding service and support for Pro customers.
Collaborate with teammates to maintain a safe and organized environment.
Monitor inventory and execute sales initiatives.

Job description

Customer Service Sales Specialist

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level