Pro Customer Service/Sales

Home Depot; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer located in Saint Augustine seeks dedicated individuals for the Pro Customer Service/Sales role. Team members will provide exceptional service to professional customers, drive sales through product knowledge, and maintain a collaborative work environment. The ideal candidates should possess strong communication skills and be able to manage customer needs effectively. Join the team to ensure that every customer’s project is a success.

Qualifications

• Team members must possess strong customer service skills.
• Knowledge of efficient order fulfillment and product recommendations is essential.
• Ability to collaborate with team members and manage delivery issues.
• Pro Desk assistance and specialization in paint and product knowledge.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales by leveraging product knowledge and loyalty programs.
• Maintain a clean, organized, and safe work environment.
• Maintain safety standards and customer service excellence.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

St. Augustine

State

FL

Auto req ID_BR

156005BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045135