Pro Customer Service/Sales

Home Depot; Orange City (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading home improvement retailer located in Orange City, Florida, is seeking a Pro Customer Service/Sales team member. The position involves providing exceptional service to professional customers like contractors and property owners, ensuring efficient order fulfillment and expert product recommendations. Responsibilities include meeting sales goals, maintaining inventory, and collaborating with team members to enhance customer experience. Bilingual skills may be preferred based on customer needs.

Qualifications

• Bilingual communication skills may be preferred at certain locations.

Responsibilities

• Deliver exceptional experience for professional customers.
• Build and maintain professional relationships with Pro customers.
• Proactively drive sales and meet monthly sales goals.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

ORANGE CITY

State

FL

Auto req ID_BR

155989BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045119