Pro Customer Service/Sales

Home Depot; Crystal River (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members in Crystal River, Florida. The role involves delivering exceptional service to professional customers, managing sales interactions, and collaborating effectively with team members. Candidates should demonstrate strong sales skills, product knowledge, and the ability to build professional relationships. Bilingual skills may be preferred depending on customer needs, as the position is essential for ensuring customer satisfaction and meeting sales goals.

Qualifications

• Proven ability to drive sales and meet monthly goals.
• Ability to build and maintain professional relationships.
• Experience in customer service roles preferred.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide product knowledge and recommendations to customers.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Product knowledge

Sales skills

Customer relationship management

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CRYSTAL RIVER

State

FL

Auto req ID_BR

155998BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045128