Pro Customer Service/Sales

Home Depot; North Bergen (NJ); On-site; USD 22,730 - 25,485; Full time

Job summary

A leading home improvement retailer in North Bergen is seeking Pro Customer Service/Sales team members to deliver exceptional experiences for professional customers including contractors and property owners. The role involves assisting customers at the Pro Desk, managing deliveries, and providing expert product recommendations. Candidates should have sales experience and strong communication skills. The compensation ranges from $16.50 to $18.50 per hour, depending on experience.

Qualifications

• Experience in customer service and retail environments preferred.
• Ability to proactively drive sales and meet monthly sales goals.
• Strong communication skills to build relationships with Pro customers.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide expert product recommendations and knowledge.
• Support team goals by executing sales initiatives and maintaining inventory.

Skills

Sales experience

Customer service skills

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

NORTH BERGEN

State

NJ

Auto req ID_BR

156712BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045457

Pay Range

$16.50 - $18.50