Pro Customer Service/Sales

Home Depot; Levittown (NY); On-site; USD 25,485 - 28,240; Full time

Job summary

A leading home improvement retailer in Levittown seeks to hire a dedicated Pro Customer Service/Sales representative. In this role, you will be integral in supporting professional customers by providing tailored recommendations and assisting with their projects. Your focus will be on meeting sales goals and ensuring customer satisfaction. Ideal candidates will possess strong sales and communication skills, with bilingual abilities preferred. This position includes a pay range of $18.50 - $20.50 per hour.

Qualifications

• Experience in customer service or sales roles.
• Ability to collaborate with team members effectively.
• Strong communication skills, bilingual preferred.

Responsibilities

• Assist Pro customers with product recommendations.
• Drive sales and meet monthly targets.
• Manage deliveries and address customer inquiries.

Skills

Customer relationship management

Sales strategies

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

LEVITTOWN

State

NY

Auto req ID_BR

155458BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045051

Pay Range

$18.50 - $20.50