Pro Customer Service/Sales

Home Depot; Newark (CA); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading home improvement retailer seeks a member for the Pro Customer Service/Sales Team in Newark. The role requires delivering exceptional service to professional customers like contractors and property owners. Responsibilities include assisting with order fulfillment, driving sales through product knowledge, and ensuring a clean and organized environment. Candidates with bilingual skills may be preferred. Join us in making every project a success while meeting store sales goals.

Responsibilities

• Deliver exceptional experience for professional customers.
• Drive sales by leveraging product knowledge and loyalty programs.
• Assist with order fulfillment and manage deliveries.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

NEWARK

State

OH

Auto req ID_BR

156915BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044783