Pro Customer Service/Sales

The Home Depot; East Hanover (NJ); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales associate in East Hanover, NJ. The role focuses on delivering exceptional service to professional customers and supporting their journey with expert product recommendations. You will work collaboratively with your team to meet sales goals, manage inventory, and ensure a clean and safe environment. Qualifications include strong product knowledge and sales skills, with bilingual proficiency preferred.

Qualifications

• Strong customer service orientation.
• Ability to meet sales goals and metrics.
• Collaboration and teamwork in a sales environment.

Responsibilities

• Deliver exceptional service to Pro customers.
• Drive sales through product recommendations.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales proficiency

Bilingual communication skills

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

East Hanover, NJ

Salary

$65,000.00 - $75,000.00 per year