Pro Customer Service/Sales

Home Depot; Jacksonville (NC); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading retail company seeks Pro Customer Service/Sales team members to deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales, managing deliveries, and providing product recommendations. Candidates should be skilled in building customer relationships and meeting sales goals. A bilingual ability may be preferred. This position offers a pay range of $20.00 - $22.00 per hour.

Qualifications

• Expected to meet monthly sales goals.
• Ability to build and maintain relationships with Pro customers.
• Proficient in product knowledge and safety protocols.

Responsibilities

• Assist at the Pro Desk and manage product loading.
• Drive sales by leveraging loyalty programs.
• Monitor inventory and uphold service standards.

Skills

Bilingual communication skills

Knowledge of product recommendations

Sales proficiency

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

RIDGECREST

State

CA

Auto req ID_BR

155699BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044028

Pay Range

$20.00 - $22.00