Pro Customer Service/Sales

Home Depot; Maple Grove (MN); On-site; USD 24,108 - 26,863; Full time

Job summary

A leading home improvement retailer in Maple Grove is seeking a dedicated Pro Customer Service/Sales team member to enhance the experience for professional customers, including contractors and property owners. Candidates will assist in order fulfillment, provide expert product recommendations, and collaborate with team members to meet sales goals and ensure customer satisfaction. The role requires excellent communication skills and a commitment to delivering outstanding service. Competitive pay ranges from $17.50 to $19.50 per hour.

Qualifications

• Excellent customer service skills and relationship-building capabilities.
• Ability to meet sales goals and drive sales initiatives.
• Bilingual communications skills preferred, depending on customer needs.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide product knowledge and support for Pro customers.
• Maintain a clean and organized workspace.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

MAPLE GROVE

State

MN

Auto req ID_BR

156540BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044565

Pay Range

$17.50 - $19.50