Pro Customer Service/Sales

The Home Depot; Marietta (GA); Sur place; USD 30 000 - 45 000; Plein temps

Résumé du poste

A leading home improvement retailer in Marietta, GA is seeking dedicated individuals for their Pro Customer Service/Sales Team. In this full-time role, you will assist professional customers, including contractors and property owners, through efficient order fulfillment and tailored product recommendations. Strong communication and customer service skills are essential, along with the ability to meet sales goals. This position offers the opportunity to collaborate with a dynamic team to enhance customer experiences and drive sales success.

Qualifications

• Strong communication skills to build relationships with Pro customers.
• Ability to meet sales goals and metrics.
• Experience in customer service preferred.

Responsabilités

• Assist Pro customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Provide expert product recommendations and ensure customer satisfaction.

Connaissances

Bilingual communications skills

Product knowledge

Customer service

Description du poste

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services