Pro Customer Service/Sales

The Home Depot; Lake City (FL); On-site; USD 42,600 - 92,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales team member to deliver exceptional service to professional customers. The role involves supporting sales initiatives, maintaining relationships with clients, and collaborating within the team to ensure a seamless customer experience. Applicants should have strong customer service skills and the ability to meet sales goals. This full-time position offers a competitive salary and the opportunity to positively impact customer projects.

Qualifications

• Ability to proactively drive sales through service and product knowledge.
• Experience in building professional relationships with clients.
• Strong communication skills to assist Pro customers.

Responsibilities

• Deliver exceptional service to professional customers.
• Support sales initiatives and meet monthly sales goals.
• Collaborate with team members to maintain a clean and safe environment.

Skills

Bilingual communications skills

Customer service skills

Sales knowledge

Job description

Pro Customer Service Sales

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Additional Job Information

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Other

Industries: Consumer Services

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Location: Lake City, FL

Salary: $42,600.00 - $92,000.00