Pro Customer Service/Sales

The Home Depot

Bowling Green (OH)

On-site

USD 35,000 - 50,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Bowling Green, Ohio. In this full-time role, you'll support professional customers by driving sales, providing exceptional service, and maintaining organizational standards. Key responsibilities include assisting customers at the Pro Desk, managing deliveries, and leveraging product knowledge for tailored solutions. The ideal candidate will excel in customer service and sales, with a strong emphasis on collaboration within the team to ensure project success.

Qualifications

Experience in customer service and sales roles.
Ability to build and maintain professional relationships with customers.
Knowledge of inventory management and sales initiatives.

Responsibilities

Support the Pro customer journey by providing excellent service.
Drive sales by leveraging product knowledge and loyalty programs.
Monitor inventory and execute sales initiatives.

Skills

Customer Service

Sales

Product Knowledge

Bilingual Communication

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

4 days ago Be among the first 25 applicants.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Details