Pro Customer Service/Sales

The Home Depot; Hawthorne (NY); On-site; USD 26,174 - 28,929; Full time

Job summary

A leading home improvement retailer in Hawthorne, NY, is seeking a Pro Customer Service/Sales Specialist to enhance the experience for professional customers, including contractors and property owners. Responsibilities include building relationships, driving sales through product expertise, and maintaining a clean and safe environment. The role demands collaboration and communication, with potential bilingual skills preferred. This full-time position offers competitive compensation, with a salary range of $19.00/hr to $21.00/hr depending on experience.

Responsibilities

• Deliver exceptional service to professional customers.
• Proactively drive sales through product knowledge and tailored recommendations.
• Support Pro customer journey from order fulfillment to expert advice.

Job description

Join to apply for the Pro Customer Service/Sales role at The Home Depot

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services

Referrals increase your chances of interviewing at The Home Depot by 2x

Get notified about new Customer Service Sales Specialist jobs in Hawthorne, NY.