Pro Customer Service/Sales

The Home Depot; Edison (NJ); On-site; USD 23,419 - 26,174; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales representative in Edison, NJ. This full-time role involves delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include driving sales, managing product knowledge, and supporting the Pro customer journey. Applicants should possess strong customer service skills and experience in sales, with a focus on collaboration and communication. The position requires maintaining inventory standards and contributing to store goals.

Qualifications

• Ability to build and maintain relationships with professional customers.
• Experience in driving sales and meeting sales goals.
• Strong communication skills and collaboration with team members.

Responsibilities

• Assist at the Pro Desk and manage delivery issues.
• Provide tailored recommendations and expert product knowledge.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Bilingual communication skills

Customer service expertise

Sales proficiency

Product knowledge

Job description

Join to apply for the Pro Customer Service/Sales role at The Home Depot.

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $19.00/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services

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