Pro Customer Service/Sales

The Home Depot; Hattiesburg (MS); Vor Ort; USD 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading home improvement retailer in Hattiesburg seeks candidates for the Pro Customer Service Sales role. The successful candidate will deliver exceptional service to professional customers, help drive sales by utilizing product knowledge, and support the Pro customer journey from order fulfillment to tailored solutions. Ideal applicants should excel in building relationships and have strong sales abilities. This full-time position encourages collaboration while meeting the needs of various customers.

Qualifikationen

• Strong ability to build and maintain professional relationships.
• Proactive approach to driving sales and meeting monthly sales goals.
• Ability to provide expert product recommendations based on unique project needs.

Aufgaben

• Assist at the Pro Desk and manage deliveries.
• Resolve delivery issues and maintain a clean, organized environment.
• Execute sales initiatives to uphold store goals.

Kenntnisse

Exceptional customer service

Sales knowledge

Bilingual communication skills

Jobbeschreibung

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other (Industries: Consumer Services)