Pro Customer Service/Sales

Home Depot; Glendora (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer is looking for Pro Customer Service/Sales Team members in Glendora, California. This role focuses on enhancing the experience of professional customers, helping with order fulfillment, and providing product knowledge. Responsibilities include achieving sales goals, maintaining a safe environment, and collaborating with team members. Bilingual skills may be preferred based on customer needs. The pay ranges from $20.00 to $22.00 per hour.

Qualifications

• Experience in customer service or sales preferred.
• Ability to drive sales through product recommendations.
• Proficiency in teamwork and collaboration.

Responsibilities

• Support Pro customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Ensure exceptional service and safety standards.

Skills

Bilingual communication skills

Customer relationship management

Sales proficiency

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

GLENDORA

State

CA

Auto req ID_BR

155725BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045250

Pay Range

$20.00 - $22.00