Pro Customer Service/Sales

Home Depot; El Monte (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales member in El Monte, California. This role involves delivering exceptional service to professional clients, assisting with order fulfillment, and providing tailored product recommendations. Candidates should have strong sales skills, a proactive approach to customer relations, and ideally be bilingual. This position offers a pay range of $20.00 - $22.00 per hour, contributing to a supportive team environment focused on achieving sales goals.

Qualifications

• Experience in customer service or sales.
• Ability to build and maintain professional relationships.
• Knowledge of inventory management and sales initiatives.

Responsibilities

• Deliver exceptional customer service to Pro customers.
• Proactively drive sales by leveraging product knowledge.
• Collaborate with team members to maintain a clean and organized environment.

Skills

Customer service

Sales

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

EL MONTE

State

CA

Auto req ID_BR

155767BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045292

Pay Range

$20.00 - $22.00