Pro Customer Service/Sales

Home Depot; Laguna Niguel (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading retail company is seeking individuals for its Pro Customer Service/Sales Team in Laguna Niguel, California. The role involves delivering exceptional service to professional customers, including supporting their needs and achieving monthly sales goals. Applicants should have strong sales experience and the ability to build professional relationships. Collaboration and product knowledge are key components of this team role. A pay range of $20.00 - $22.00 per hour is offered.

Qualifications

• Experience in sales or customer service.
• Ability to build and maintain professional relationships.
• Proficiency in product recommendations.

Responsibilities

• Deliver exceptional service to Pro customers.
• Meet monthly sales goals and other performance metrics.
• Collaborate with team members for a safe and organized work environment.

Skills

Customer relationship management

Sales experience

Product knowledge

Bilingual communication skills

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

LAGUNA NIGUEL

State

CA

Auto req ID_BR

155691BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044020

Pay Range

$20.00 - $22.00