Pro Customer Service/Sales

Home Depot; Oxnard (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Oxnard, CA, is looking for dedicated Pro Customer Service/Sales Team members. This role involves supporting professional customers with product knowledge, ensuring efficient order fulfillment, and driving sales. Team members are responsible for maintaining professional relationships, managing inventory, and providing outstanding customer service. Ideal candidates should have sales experience and be able to communicate effectively with diverse clientele.

Qualifications

• Experience in customer service or sales environment.
• Ability to provide tailored recommendations based on customer needs.
• Skills in managing deliveries and resolving issues.

Responsibilities

• Deliver exceptional service to Pro customers.
• Support order fulfillment and loading.
• Collaborate with team members to maintain a clean and organized environment.

Skills

Bilingual communication skills

Product knowledge

Sales experience

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

OXNARD

State

CA

Auto req ID_BR

155670BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043999