Pro Customer Service/Sales

Home Depot; Covina (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A home improvement retailer in Covina is seeking a Pro Customer Service/Sales team member to enhance customer experiences for professional clients. Responsibilities include assisting with order fulfillment, managing deliveries, and driving sales through strong product knowledge and customer relationships. Ideal candidates should excel in a team-oriented environment and aim to meet sales goals while providing exceptional service. Competitive pay ranges from $20.00 to $22.00 per hour, with a focus on maintaining a clean and organized workplace.

Qualifications

• Proven ability to drive sales and meet monthly sales targets.
• Skilled in maintaining professional relationships with customers.
• Experience in customer service, preferably in a sales environment.

Responsibilities

• Assist Pro customers from order fulfillment to delivery.
• Manage deliveries and ensure product availability.
• Collaborate with team members to maintain a safe environment.

Skills

Bilingual communication skills

Product knowledge

Sales proficiency

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

COVINA

State

CA

Auto req ID_BR

155707BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044233

Pay Range

$20.00 - $22.00