Pro Customer Service/Sales

Home Depot; Crescent City (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Crescent City seeks dedicated Pro Customer Service/Sales team members to deliver exceptional experiences for our professional customers. Responsibilities include assisting at the Pro Desk, managing deliveries, and offering tailored recommendations. Candidates are expected to have strong sales skills and product knowledge to meet monthly sales goals and ensure project success for customers. Join us to maintain a clean, organized environment and uphold high standards of customer service.

Qualifications

• Ability to drive sales and meet monthly goals.
• Strong communication skills to maintain customer relationships.
• Knowledge of products and delivery solutions.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide tailored recommendations based on unique project needs.
• Support store sales goals and uphold customer service standards.

Skills

Customer relationship management

Sales skills

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Location

City CRESCENT CITY

State CA

Job Details

Auto req ID_BR 155807BR

Job Type Pro Customer Service/Sales

Auto req ID 300045467

Pay Range $20.00 - $22.00