Pro Customer Service/Sales

Home Depot; Chino (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Chino, CA, seeks members for the Pro Customer Service/Sales Team. This role focuses on delivering exceptional experiences to professional customers, including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, and ensuring project success through product knowledge and tailored recommendations. Candidates should have strong communication skills and a passion for customer service. The position offers a pay range of $20.00 - $22.00 per hour.

Qualifications

• Experience in a customer service or sales role.
• Ability to build and maintain professional customer relationships.
• Strong product knowledge to assist Pro customers.

Responsibilities

• Deliver exceptional service to Pro customers and drive sales.
• Collaborate with team members to maintain a safe and organized environment.
• Support monthly sales goals and monitor inventory.

Skills

Customer service

Sales experience

Product knowledge

Bilingual communication skills

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CHINO

State

CA

Job Type

Pro Customer Service/Sales

Pay Range

$20.00 - $22.00