Pro Customer Service/Sales

The Home Depot; Fort Collins (CO); On-site; USD 33,062 - 35,817; Full time

Job summary

A leading home improvement retailer seeks a full-time Pro Customer Service/Sales Team member in Fort Collins, CO. The role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include driving sales, maintaining customer relationships, and assisting at the Pro Desk. Candidates should possess strong communication skills and a solid understanding of products. The salary range is $24.00 - $26.00 per hour, with ongoing applications accepted.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Strong sales skills through product knowledge and loyalty programs.
• Outstanding customer service based on project needs.

Responsibilities

• Build and maintain relationships with Pro customers.
• Drive sales using product knowledge and tailored recommendations.
• Provide outstanding service and meet performance metrics.
• Assist at the Pro Desk and manage deliveries.

Skills

Customer relationship management

Sales proficiency

Product knowledge

Communication skills

Team collaboration

Job description

Pro Customer Service/Sales Team

Location: Fort Collins, CO

Salary: $24.00 - $26.00 per hour

Posted: 1 month ago

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and other performance metrics.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Collaborate with team members to maintain a clean, organized, and safe environment.
• Resolve delivery issues and effectively communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
• Demonstrate strong communication skills; bilingual skills may be preferred at certain locations.

Applications are accepted on an on-going basis.

Position Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industry: Consumer Services
• Job ID: 155829BR