Pro Customer Service/Sales

The Home Depot; Grand Junction (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales representative in Grand Junction, Colorado. The role involves assisting professional customers, providing tailored product recommendations, and driving sales through effective communication and teamwork. Successful candidates will leverage product knowledge to enhance customer satisfaction and achieve sales goals while maintaining a safe and organized environment. This full-time position emphasizes collaboration and exceptional service to drive overall success for Pro customers.

Qualifications

• Excellent customer service skills are expected to enhance customer experience.
• Sales expertise to achieve monthly sales goals.
• Product knowledge for tailored recommendations.

Responsibilities

• Assist Pro customers with orders and product knowledge.
• Manage deliveries and ensure a clean, safe environment.
• Collaborate with team members to drive sales and monitor inventory.

Skills

Customer service

Sales knowledge

Product recommendations

Bilingual communication

Job description

Pro Customer Service Sales role at The Home Depot

Job ID: 155830BR

Applications are accepted on an ongoing basis.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services