Pro Customer Service/Sales

The Home Depot; Glendale (CO); On-site; USD 30,320 - 45,488; Full time

Job summary

A prominent home improvement retailer in Glendale, CO seeks motivated individuals for their Pro Customer Service/Sales Team. The role involves building relationships with professional customers, driving sales through expert recommendations, and ensuring a high standard of service. Ideal candidates will have a strong background in customer service and sales, while bilingual skills are a plus. Join a collaborative team focused on delivering exceptional experiences for commercial clients.

Qualifications

• Experience in customer service or sales role is a plus.
• Ability to understand and meet customer needs.
• Collaboration skills to work with team members effectively.

Responsibilities

• Assist Pro customers at the Pro Desk and during the sales process.
• Drive sales through product knowledge and specialized insights.
• Manage deliveries and resolve issues to improve customer experience.

Skills

Customer service experience

Sales expertise

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

Denver Metropolitan Area $22.01-$33.02