Pro Customer Service/Sales

The Home Depot; Monument (CO); On-site; USD 22,730 - 25,485; Full time

Job summary

A large home improvement retailer in Monument, CO is looking for a Pro Customer Service Sales representative. You will be responsible for delivering exceptional service to professional customers, managing order fulfillment, and providing expert product recommendations. The ideal candidate should have strong sales skills, product knowledge, and the ability to build professional relationships. This full-time position offers competitive pay and the chance to drive sales initiatives while working in a collaborative team environment.

Qualifications

• Experience in customer service and sales environments.
• Ability to meet sales goals and metrics.
• Familiarity with construction or home improvement products.

Responsibilities

• Deliver exceptional service to Pro customers.
• Manage order fulfillment and loading of materials.
• Provide expert product recommendations and solutions.

Skills

Customer relationship building

Sales-driven

Bilingual communication

Product knowledge

Job description

Pro Customer Service Sales

Company: The Home Depot

Location: Monument, CO

Base pay range: $16.50/hr - $18.50/hr

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industries: Consumer Services

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.