Pro Customer Service/Sales

Home Depot; Everett (WA); On-site; USD 25,485 - 28,240; Full time

Job summary

A major home improvement retailer in Everett, WA is seeking Pro Customer Service/Sales team members to deliver exceptional experiences to professional customers. Responsibilities include building relationships, driving sales through product knowledge, and assisting in various store operations. Ideal candidates should be effective communicators and team players, focused on supporting customer needs. The role offers competitive pay, with a range from $18.50 to $20.50 per hour.

Qualifications

• Bilingual communication skills may be preferred at certain locations.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge and loyalty programs.
• Assist at the Pro Desk, load materials, and manage deliveries.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

EVERETT

State

MA

Auto req ID_BR

156436BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044465

Pay Range

$18.50 - $20.50