Pro Customer Service/Sales

The Home Depot; Copiague (NY); On-site; USD 25,485 - 28,240; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales representative in Copiague, NY. The role focuses on delivering exceptional service to professional customers, including managing inventory and meeting sales goals. Candidates should have strong product knowledge and teamwork skills. Bilingual communication may be preferred based on customer needs. This full-time position offers a base pay range of $18.50/hr - $20.50/hr.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other performance metrics.
• Collaboration skills to work in a team environment.

Responsibilities

• Assist at the Pro Desk with product recommendations.
• Manage deliveries and loading materials.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Product knowledge

Sales proficiency

Job description

Pro Customer Service/Sales – The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Base Pay Range

$18.50/hr - $20.50/hr

Employment Type

Full-time

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