Pro Customer Service/Sales

Home Depot; Columbus (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Columbus, GA. This role involves delivering exceptional experiences to professional customers such as contractors and property owners. Responsibilities include assisting with orders, offering tailored product recommendations, and meeting sales goals. Candidates should have strong customer service skills and the ability to maintain professional relationships, ensuring the success of customer projects. Bilingual skills may be preferred based on customer needs.

Qualifications

• Experience in customer service and sales.
• Ability to build and maintain professional relationships.
• Strong product knowledge and ability to offer tailored recommendations.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Meet monthly sales goals and drive store sales.
• Collaborate with team members to resolve delivery issues.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

COLUMBUS

State

GA

Auto req ID_BR

156086BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043556