Pro Customer Service/Sales

Home Depot; Winder (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

A leading home improvement retailer seeks Pro Customer Service/Sales members in Winder, GA. Candidates will deliver exceptional service to professional customers, drive sales through product knowledge, and collaborate with team members to ensure success for every project. Responsibilities include managing deliveries and assisting at the Pro Desk. Bilingual skills may be preferred depending on customer needs. Join a dedicated team committed to maintaining high standards of customer service and safety.

Responsibilities

• Deliver exceptional experience for professional customers.
• Proactively drive sales by leveraging product knowledge.
• Monitor inventory and execute sales initiatives.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

WINDER

State

GA

Auto req ID_BR

156145BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045417