Pro Customer Service/Sales

Home Depot; Cumming (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Cumming, GA is looking for a Pro Customer Service/Sales Team member. This position involves delivering exceptional experiences for professional customers, collaborating with team members, and driving sales through product knowledge and relationship building. Candidates should possess strong communication skills and be able to meet monthly sales goals. Bilingual abilities may be preferred, based on customer needs. Join a dedicated team to ensure every Pro customer’s project is a success.

Qualifications

• Experience in customer service or sales.
• Ability to drive sales and meet monthly goals.
• Excellent communication skills, bilingual preferred.

Responsibilities

• Deliver exceptional experience for professional customers.
• Build and maintain relationships with Pro customers.
• Help manage deliveries and provide product recommendations.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CUMMING

State

GA

Auto req ID_BR

156085BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043555