Pro Customer Service/Sales

The Home Depot; Bluffton (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a member of the Pro Customer Service/Sales Team to enhance the experience for professional customers. In this role, you will assist with order fulfillment, provide tailored product recommendations, and drive sales by leveraging your product knowledge. Collaboration with team members is essential to maintain a clean, organized environment and meet sales goals. Ideal candidates will have experience in customer service and possess strong communication skills.

Qualifications

• Experience in sales and customer service roles.
• Ability to build and maintain professional relationships with clients.
• Strong communication skills for effective interaction with customers.

Responsibilities

• Assist professional customers with order fulfillment and loading.
• Provide expert product recommendations tailored to customer needs.
• Meet monthly sales goals and monitor inventory.

Skills

Bilingual communication skills

Product knowledge

Customer service

Sales drive

Job description

Pro Customer Service Sales – The Home Depot

Job Description: The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industry

Consumer Services