Pro Customer Service/Sales

The Home Depot; Corpus Christi (TX); Presencial; USD 30 000 - 45 000; Tempo integral

Resumo da oferta

A leading home improvement retailer located in Texas is seeking a full-time member for the Pro Customer Service/Sales Team. This role involves providing exceptional service to professional customers, assisting at the Pro Desk, managing deliveries, and contributing to sales goals. Ideal candidates will have customer service experience and strong communication skills, with bilingual abilities being a plus. Join our team to help ensure that every Pro customer's project succeeds and to maintain high standards of service and safety.

Qualificações

• Experience in customer service or sales preferred.
• Ability to communicate effectively with diverse customers.
• Proficient in product knowledge and recommendations.

Responsabilidades

• Assist Pro customers at the Pro Desk and throughout the store.
• Drive sales by leveraging product knowledge and customer relationships.
• Manage deliveries and loading of materials safely.

Conhecimentos

Customer service

Sales

Bilingual communication

Descrição da oferta de emprego

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services