Pro Customer Service/Sales

The Home Depot; BLOOMINGTON (MN); On-site; USD 24,108 - 26,863; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales Team member in Bloomington, Minnesota. This full-time position focuses on delivering exceptional service to professional customers, supporting their journey with expert product recommendations and tailored solutions. Candidates should have strong sales skills and the ability to build professional relationships while maintaining a clean and organized environment. Previous customer service experience and bilingual communication abilities are preferred.

Qualifications

• Experience in customer service roles.
• Ability to drive sales by leveraging product knowledge.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver exceptional service for professional customers.
• Support order fulfillment and safe loading.
• Monitor inventory and assist with deliveries.

Skills

Outstanding customer service

Bilingual communication skills

Sales proficiency

Job description

Pro Customer Service/Sales

Base pay range

$17.50/hr - $19.50/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other (Consumer Services)