PRN Shelter Support Specialist

Endeavors; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Endeavors in Dallas seeks Shelter Support Staff to monitor residents, ensure safety, and maintain cleanliness and order in the shelter environment.

The role requires a HS diploma or GED, 2+ years with migrant or vulnerable populations, and bilingual (Spanish/English) communication. NIMS certifications are preferred. You will work with staff to provide compassionate support and maintain confidentiality.

Qualifications

• Education requirement: HS diploma or GED.
• 2+ years with migrant or vulnerable populations preferred.
• Proficiency in Spanish/English (written and spoken).

Responsibilities

• Provide a safe, structured environment for clients.
• Maintain positive relationships with clients and staff.
• Fill shifts consistently within a team and solo.
• Handle general administrative tasks professionally.
• Assist with food pantry logistics.
• Consult with supervisor on residents' needs and behavior.
• Use positive behavioral management and redirection.
• Assist residents with processing issues and problem-solving.
• Monitor shelter areas for compliance with policies.
• Hyper-sanitize all shelter areas.
• Respond to requests, complaints, and inquiries from residents.
• Address violations to ensure understanding and compliance.
• Assist with intake, beds, lockers, linens, and supplies.
• Brief and direct volunteers and staff as needed.
• Teach good personal hygiene skills.
• Maintain boundaries with residents.
• Learn policies and procedures.
• Perform other duties as assigned.

Skills

Bilingual (Spanish/English)

Interpersonal skills

Communication

Education

High School Diploma or GED

Assoc/Bachelor in Social Work/Sociology/Psychology preferred

Job description

Endeavors in Dallas seeks Shelter Support Staff to monitor residents, ensure safety, and maintain cleanliness and order in the shelter environment.

The role requires a HS diploma or GED, 2+ years with migrant or vulnerable populations, and bilingual (Spanish/English) communication. NIMS certifications are preferred. You will work with staff to provide compassionate support and maintain confidentiality.