Shelter Support Specialist - Austin

Endeavors; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Endeavors in Austin, TX is seeking Shelter Support Staff to monitor residents, ensure safety, and maintain facility rules. The role requires providing a structured environment, coordinating with staff, and addressing resident needs with professional judgment.

You will assist with intake, bed assignment, hygiene, and logistics, while maintaining boundaries and confidentiality. Must reside in the Austin area; bilingual in Spanish/English is valued.

Qualifications

• Proficiency in maintaining professional boundaries and confidentiality.
• Ability to respond to inquiries and emergencies calmly and professionally.
• Strong interpersonal and communication skills; Spanish/English helpful.

Responsibilities

• Provide a safe, structured environment and maintain professional boundaries at all times.
• Carry out shift coverage, respond to inquiries, and assist with intake and bed assignments.
• Monitor compliance with facility rules and assist with sanitation and logistics.

Education

High School Diploma or GED

Associates or Bachelor's Degree in Social Work, Sociology, Psychology or related field

Job description

Endeavors in Austin, TX is seeking Shelter Support Staff to monitor residents, ensure safety, and maintain facility rules. The role requires providing a structured environment, coordinating with staff, and addressing resident needs with professional judgment.

You will assist with intake, bed assignment, hygiene, and logistics, while maintaining boundaries and confidentiality. Must reside in the Austin area; bilingual in Spanish/English is valued.