PRN Patient Experience & Front Desk Specialist

Select Medical; Dennis (MA); On-site; USD 25,000 - 28,000; Part time

Job summary

Select Medical in Dennis, MA seeks a Patient Service Specialist to provide essential front desk support across four Cape Cod outpatient therapy centers. You will greet, register patients, explain visit flow, and help coordinate their next appointment at the front desk.

In this PRN role, you will also handle scheduling by phone and in person, engage with insurance providers and other offices, and assist with collecting co-pays and basic payer verifications to ensure a smooth patient experience.

Qualifications

• High School Diploma or GED required.
• Preferred insurance verification experience.
• Preferred scheduling experience.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance verifications.

Skills

Scheduling

Insurance verification

Education

High School Diploma/GED

Job description

Select Medical in Dennis, MA seeks a Patient Service Specialist to provide essential front desk support across four Cape Cod outpatient therapy centers. You will greet, register patients, explain visit flow, and help coordinate their next appointment at the front desk.

In this PRN role, you will also handle scheduling by phone and in person, engage with insurance providers and other offices, and assist with collecting co-pays and basic payer verifications to ensure a smooth patient experience.