PRN Patient Care Coordinator for TMS & Spravato Treatments

alt Inc; Warren (OH); Hybrid; USD 36,000 - 47,000; Part time

Job summary

Everbright Health is seeking a Patient Care Coordinator for Interventional Psychiatry in Warren, OH. This PRN/per diem role supports TMS and Spravato therapies, coordinates patient intake, treatment, and follow-up, and ensures safety and documentation accuracy.

Qualified candidates will have a high school diploma (associates/bachelors preferred), healthcare background, and strong communication skills. The position offers variable hours with potential conversion to full-time as services grow.

Qualifications

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Healthcare, psychology, neuroscience background preferred.
• Experience in a mental health or medical setting desirable.
• Ability to follow detailed clinical protocols and safety guidelines.
• Excellent interpersonal and communication skills.
• Strong attention to detail and documentation accuracy.
• Basic proficiency with computers and electronic health records.
• Must have reliable transportation to and from the clinic.

Responsibilities

• Administer TMS and Sparavato treatments per physician orders and established protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the electronic health record (EHR) system.
• Provide emotional support and reassurance to patients throughout their treatment course.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report any technical issues, patient concerns, or deviations from protocol to the supervising provider.
• Assist with Administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments.
• Guide patients through the intake, treatment, and follow-up phases for TMS and Esketamine therapy.
• Provide education about treatment processes, expectations, and safety protocols.
• Monitor patients during treatment sessions, assist with pre-/post-treatment assessments, and report concerns to the clinical team.
• Ensure all required clinical documentation is completed and filed accurately.
• Assist with gathering insurance information and verifying coverage for TMS and Spravato.
• Help ensure pre-authorizations are initiated and followed up on in collaboration with the billing team.
• Report daily patient updates, safety observations, and compliance concerns.
• Support clinic flow by helping coordinate room readiness and daily schedules

Skills

Interpersonal skills

Attention to detail

Documentation in EHR

Time management

Customer service

Education

High School diploma or equivalent

Tools

EHR software

Job description

Everbright Health is seeking a Patient Care Coordinator for Interventional Psychiatry in Warren, OH. This PRN/per diem role supports TMS and Spravato therapies, coordinates patient intake, treatment, and follow-up, and ensures safety and documentation accuracy.

Qualified candidates will have a high school diploma (associates/bachelors preferred), healthcare background, and strong communication skills. The position offers variable hours with potential conversion to full-time as services grow.