PRN AZ , Patient Care Coordinator - Interventional Psychiatry (PRN/Part-Time)

S27a; Mesa (AZ); Hybrid; USD 36,000 - 47,000; Part time

Job summary

Everbright Health is seeking a Part-time Patient Care Coordinator to administer TMS and Spravato therapies at Mesa/Phoenix clinics. The role involves patient check-in, scheduling, and ensuring accurate treatment delivery in a compassionate, patient-centered manner.

Work across Mesa and Phoenix locations with on-call coverage as needed. Prior mental health experience and bilingual Spanish are assets; on-site, non-benefits-eligible position.

Qualifications

• High School diploma or equivalent required; higher education preferred.
• Healthcare/psychology background preferred; mental health setting desirable.
• Excellent communication and documentation accuracy.
• Fluent in English; Spanish is a plus.
• Behavior Technician Certification required.
• Reliable transportation to the clinic.

Responsibilities

• Administer TMS and Spravato treatments per physician orders and protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the EHR system.
• Provide emotional support and reassurance to patients throughout their treatment journey.

Skills

Interpersonal communication

Detail-oriented

Patient empathy

Fluent English

Bilingual Spanish (preferred)

Reliability and punctuality

Education

High School diploma or equivalent

Associate’s or Bachelor's degree preferred

Behavior Technician Certification

Tools

EHR systems

Billing software

Job description

Patient Care Coordinator - Interventional Psychiatry (PRN/Part-Time)

Location: Mesa, AZ - 85206 & Phoenix, AZ - 85051

• Flexibility to work across both Mesa, AZ and Phoenix, AZ clinic locations required.
• This clinic operates on a 24-hour basis, and an on-call rotation may be required. Applicants should be prepared to be contacted for coverage at any time.

Company: Everbright Health (a division of Careforce Inc)

Pay: $30 per hour

Job Description

About Everbright Health

Everbright Health is an AI-powered MSO platform enabling mental health providers to offer advanced interventions within their practice, starting with Transcranial Magnetic Stimulation (TMS) and SPRAVATO. We are backed by a multi-million-dollar seed round from W Health Ventures and Sanos Capital. We have partnerships with 230+ providers across 10+ markets.

Position Summary

This is a role based in Mesa, AZ,85206 & Phoenix, AZ,85051

The Patient Care Coordinator is responsible for administering Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. This role ensures safe and accurate delivery of Interventional therapy while providing a positive, compassionate, and professional experience for patients throughout their treatment journey.

The Coordinator plays a dual role in providing high-touch patient care and ensuring smooth administrative operations in a behavioral health clinic. This position involves facilitating the full treatment journey for patients receiving Transcranial Magnetic Stimulation (TMS) and intranasal Esketamine (Spravato®), while also managing administrative responsibilities such as scheduling, checking in patients, collecting payments, and maintaining accurate records.

Key Responsibilities

• Administer TMS treatments per physician orders and established protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the electronic health record (EHR) system.
• Provide emotional support and reassurance to patients throughout their treatment course.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report any technical issues, patient concerns, or deviations from protocol to the supervising provider.
• Assist with administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments.

Clinical Coordination & Patient Support

• Guide patients through the intake, treatment, and follow-up phases for TMS and Esketamine therapy.
• Provide education about treatment processes, expectations, and safety protocols.
• Monitor patients during treatment sessions, assist with pre-/post-treatment assessments, and report concerns to the clinical team.
• Ensure all required clinical documentation is completed and filed accurately.
• Assist with gathering insurance information and verifying coverage for TMS and Spravato®.
• Help ensure pre-authorizations are initiated and followed up on in collaboration with the billing team.
• Report daily patient updates, safety observations, and compliance concerns.
• Support clinic flow by helping coordinate room readiness and daily schedules.

Qualifications

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Healthcare, psychology, neuroscience, or certified medical assisting background preferred.
• Prior experience in a mental health or medical setting is highly desirable.
• Ability to follow detailed clinical protocols and safety guidelines.
• Excellent interpersonal and communication skills.
• Strong attention to detail and documentation accuracy.
• Basic proficiency with computers and electronic health records.
• Fluent in English; bilingual in Spanish preferred.
• Behavior Technician Certification required.
• Must have reliable transportation to and from the clinic.

Schedule

• Rotating schedule: 3 days on, 4 days off.
• Must have flexibility to work Saturdays.
• Part-time to start, with the opportunity to grow into a full-time role.

Key Competencies

• Compassionate and patient-centered approach.
• Ability to remain calm and supportive in stressful situations.
• Dependability and punctuality.
• Professional demeanor and appearance.
• Team-oriented with a willingness to learn.

Job Type

Part-time to start, with potential to grow to full-time.

This is a non-benefits-eligible position. PRN team members are not eligible for health insurance, dental insurance, life insurance, 401(k), 401(k) matching, or paid time off.

Work Location

In person