PRN Wil., MN Patient Care Coordinator - Interventional Psychiatry (PRN)

S27a; Willmar (MN); On-site; USD 42,000 - 62,000; Part time

Job summary

Everbright Health in Willmar, MN seeks a Patient Care Coordinator to administer TMS and Spravato therapies and manage patient flow in a clinical setting. You will support intake, treatment, and follow-up phases, ensuring safety, documentation, and compassionate care under licensed supervision.

The role is PRN/per diem with variable hours, primarily driven by treatment volume, with potential for conversion to full-time as services expand. Will require reliable transportation and strong teamwork.

Qualifications

• Must follow clinical protocols and safety guidelines.
• Strong documentation accuracy and record-keeping required.
• Ability to build trust-based relationships with clinicians.
• Experience in mental health or medical settings preferred.
• Reliable transportation to the clinic required.

Responsibilities

• Administer TMS treatments per physician orders and protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the EHR system.
• Provide emotional support and reassurance to patients throughout treatment.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report technical issues, patient concerns, or deviations to the supervising provider.
• Assist with administrative tasks including check-ins, co-pays, and scheduling.

Skills

Interpersonal skills

Communication skills

Attention to detail

EHR proficiency

Reliability & punctuality

Education

High School diploma or equivalent

Associate/Bachelor's degree preferred

Tools

EHR software

Job description

Patient Care Coordinator - Interventional Psychiatry (PRN)

Location: Willmar, MN 56201

Company: Everbright Health (a division of Careforce Inc)

About Everbright Health

Everbright Health is an AI-powered MSO platform enabling mental health providers to offer advanced interventions within their practice, starting with Transcranial Magnetic Stimulation (TMS) and SPRAVATO. We are backed by a multi-million-dollar seed round from W Health Ventures and Sanos Capital. We have partnerships with 230+ providers across 10+ markets.

Position Summary

This is a role based in Willmar, MN 56201.

The Patient Care Coordinator is responsible for administering Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. This role ensures safe and accurate delivery of Interventional therapy while providing positive, compassionate, and professional experience for patients throughout their treatment journey.

The Coordinator plays a dual role in providing high-touch patient care and ensuring smooth administrative operations in a behavioral health clinic. This position involves facilitating the full treatment journey for patients receiving Transcranial Magnetic Stimulation (TMS) and intranasal Esketamine (Spravato®), while also managing administrative responsibilities such as scheduling, checking in patients, collecting payments, and maintaining accurate records.

Position Type & Hours

• This is a PRN / per diem position with variable hours based on clinic and patient capacity (primarily driven by TMS treatment volume).
• Shifts will be scheduled on an as-needed basis to cover PTO, training days, and periods of increased patient demand.
• Weekly hours will remain within the PRN threshold as defined by applicable state law.

Opportunity for conversion to full-time: As our TMS and Spravato® services grow, PRN team members will be given first priority for full-time roles as they become available.

Key Responsibilities

• Administer TMS treatments per physician orders and established protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the electronic health record (EHR) system.
• Provide emotional support and reassurance to patients throughout their treatment course.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report any technical issues, patient concerns, or deviations from protocol to the supervising provider.
• Assist with Administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments.

Clinical Coordination & Patient Support

• Guide patients through the intake, treatment, and follow-up phases for TMS and Esketamine therapy.
• Provide education about treatment processes, expectations, and safety protocols.
• Monitor patients during treatment sessions, assist with pre-/post-treatment assessments, and report concerns to the clinical team.
• Ensure all required clinical documentation is completed and filed accurately.
• Assist with gathering insurance information and verifying coverage for TMS and Spravato®.
• Help ensure pre-authorizations are initiated and followed up on in collaboration with the billing team.
• Report daily patient updates, safety observations, and compliance concerns.
• Support clinic flow by helping coordinate room readiness and daily schedules

Qualifications:

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Healthcare, psychology, neuroscience, or certified medical assisting background preferred.
• Proven ability to build trust-based relationships with psychiatrists and community providers, translating those relationships into consistent patient referrals for TMS & Spravato.
• Prior experience in a mental health or medical setting is highly desirable.
• Ability to follow detailed clinical protocols and safety guidelines.
• Excellent interpersonal and communication skills.
• Strong attention to detail and documentation accuracy.
• Basic proficiency with computers and electronic health records.
• Must have reliable transportation to and from the clinic.

Key Competencies:

• Compassionate and patient-centered approach.
• Ability to remain calm and supportive in stressful situations.
• Dependability and punctuality.
• Professional demeanor and appearance.
• Team-oriented with a willingness to learn.

Job Type: PRN / Per Diem

Benefits:

This is a non-benefits-eligible position. PRN team members are not eligible for health insurance, dental insurance, life insurance, 401(k), 401(k) matching, or paid time off.

Schedule: Variable / as-needed

Work Location: In person