PRN Patient Access Specialist — Growth & Tuition Reimbursement

Texas Health Resources, Inc.; Fort Worth (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Discount Programs

Tuition reimbursement

Career Ladder opportunities

Job summary

Texas Health Fort Worth Admissions Specialist – Patient Access Services (ER) is a PRN role focused on welcoming patients, gathering demographics, validating benefits, and guiding financial conversations. The position emphasizes accuracy in pre-certification, documentation, and compliant patient education.

You will support multiple workflows and maintain strong customer service in a fast-paced environment. The role requires a high school diploma and 1 year of customer service experience, with

Qualifications

• HS diploma required; CHAA certification preferred.

Responsibilities

• Welcome patients and families and set a positive tone for the visit.
• Gather complete demographics to ensure EHR integrity.
• Identify network coverage and verify benefits/pre-certification for tests/procedures.
• Educate patients on legal/ethical/compliance documents and obtain necessary consents.
• Explain financial obligations and help collect co-pays and balances.
• Maintain MSPQ/IMM/ABN checks and stay compliant with regulations.
• Maintain Epic work queue and performance metrics.

Skills

Customer service

Data entry

Phone etiquette

Medical terminology

Multitasking

Computer navigation

Education

High School Diploma

Job description

Texas Health Fort Worth Admissions Specialist – Patient Access Services (ER) is a PRN role focused on welcoming patients, gathering demographics, validating benefits, and guiding financial conversations. The position emphasizes accuracy in pre-certification, documentation, and compliant patient education.

You will support multiple workflows and maintain strong customer service in a fast-paced environment. The role requires a high school diploma and 1 year of customer service experience, with