ER Admissions Specialist - PRN Patient Access

Texas Health Resources; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Discount programs

Job summary

Texas Health Resources seeks an Admissions Specialist for the Admitting ER at Dallas. This PRN role welcomes patients, gathers demographics, verifies coverage, and assists with pre-certifications to facilitate a smooth ER visit.

Training weeks will occur in Arlington, with clinics focusing on accuracy, data entry, and compassionate communication. You will use Epic and Microsoft Office to support patient flow and documentation, maintaining a professional demeanor under pressure.

Qualifications

• H.S. Diploma or equivalent required.
• 1 Year of customer service required.
• 2 years of professional office/healthcare experience preferred.
• CHAA - Certified Healthcare Access Associate preferred upon hire.
• CPI - Crisis Prevention Intervention Training required within 60 days of hire.
• Excellent data entry, numeric, typing and computer navigational skills.

Responsibilities

• Greet patients and families, set a welcoming tone for the visit.
• Accurately gather complete demographic information to ensure EHR integrity.
• Identify correct network coverage and obtain/validate benefits and pre-certifications.
• Educate patients about legal, ethical and compliance documents; ensure consent signatures.
• Explain financial obligations and prepare estimates for co-pays and balances.
• Complete payor and government-required elements (MSPQ, IMM, ABN checks).
• Maintain customer service and productivity guidelines as directed by leadership.

Skills

Customer service

Data entry

Interpersonal skills

Computer literacy

Communication

Education

High School diploma or equivalent

CHAA preferred

CPI training required within 60 days

Tools

Epic

Microsoft Office

Job description

Texas Health Resources seeks an Admissions Specialist for the Admitting ER at Dallas. This PRN role welcomes patients, gathers demographics, verifies coverage, and assists with pre-certifications to facilitate a smooth ER visit.

Training weeks will occur in Arlington, with clinics focusing on accuracy, data entry, and compassionate communication. You will use Epic and Microsoft Office to support patient flow and documentation, maintaining a professional demeanor under pressure.